Frequently Asked Questions

Yes! Alto Highland Park proudly welcomes your furry family members.

Yes! Parking is available at Alto Highland Park, and select residences include attached two-car garages. Please contact us for more details.

At this time, Alto Highland Park does not offer furnished homes. All residences are leased unfurnished, allowing you to personalize your space.

No, Alto Highland Park is not a smoke-friendly community.

Yes. We have on-site maintenance available to help keep your home in top condition.

Submitting a maintenance request is easy. Residents can log into the online resident portal and submit a request anytime.

For maintenance emergencies, simply contact our 24-hour maintenance number, and a team member will assist you as quickly as possible.

Residents are responsible for routine household upkeep inside their homes. This includes tasks such as changing air filters.

Most applications are processed within 2–3 business days.

Rent payments are made securely online through the resident portal. 

No, utilities are not included in the rent. Residents are responsible for setting up and paying for their own utilities.

Yes, residents are required to maintain renters’ insurance throughout their lease term.